A cancellation fee of 50% non-refundable deposit for weddings, day/nights out, proms and events. All airport reservations are charged in full upon reservation, cancellations made within 48 hours before a trip starts will charged at 100% of the original price.
A change fee of $20.00 will be incurred on all changes on pick up times. Discretion will be used.
No Show Policy
If the customer does not show at the scheduled pick up time, they will be billed the full fare plus applicable waiting time, tolls, parking and gratuity.
Deposit Policy
A 50% non-refundable deposit is required on all wedding, prom & hourly services. Prom services require pre-payment 10 days prior to the event. All airport transportation is paid in full when reservation is made.
Payment Procedures
Cash, Credit Card (American Express, Visa, Master Card, and Discover) and checks or an agreed upon payment method. Charges will reflect costs incurred while performing transportation services for reservations placed with Decorah Limo by the customer, its agents and any individual requesting transportation as an authorized employee of the customer and will reflect costs including but not limited to trip charges, tolls, parking, and gratuity.
Cleanup and Damage Fees
Renter assumes full responsibility for the repair cost of any items damaged inside the vehicle during the term of the rental.
Repair cost may vary from $40 to $500 or more depending on the extent of the damage. Typical repair costs are as follows:
Spills/Stains: $40-$200 or more depending on extent of damage.
Rips or burns on upholstery, roof or carpet: $500+ depending on extent of damage.
If someone vomits inside the vehicle there is a minimum $250 clean up fee to cover the extra hours of professional clean
up and steam-cleaning of carpets, etc. Severe cases requiring replacement of carpeting or upholstery may run to $1,000 or
more. Please drink responsibly. If a passenger has drunk too much, the driver has the right to call a taxi to send him/her
home instead of taking a chance on damaging the vehicle.
Excessive trash left in the vehicle will result in additional cleanup fees of $75 or more being charged.
Food such as potato chips, popcorn, etc which can get spilled and ground into the carpet are not recommended. Excessive
food such as this spilled in the vehicle will be charged $100 or more due to the resulting need for more intensive carpet
cleaning, professional steam cleaning, etc.
No Smoking
All of our vehicles are No Smoking vehicles. A minimum $250 cleanup fee will apply if smoking occurs in one of our
vehicles. We will be happy to stop for as many smoke breaks as you need.